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iPad Pro 11 2019
The WiFi icon is visible and shows full strength but there is not internet access.
I've wanted to restore a backup, but when I can't switch off 'Find My', obviously because I don't have WiFi access! and so I can't restore a backup.
Is there a way other than restoring my iPad to factory settings?
I lost WiFi on my iPad 4 days ago.
iPad Pro 11-inch Wi-Fi
Start with a reset of your iPad Network Settings:
Settings > General > Reset > Reset Network Settings
If you see no improvement, a restart of your WiFi Router may resolve the problem. To restart you home router, disconnect power - then wait at least 30 seconds before restarting. When you router has rebooted (which may take several minutes), force-restart your iPad:
If connected to WiFi, but still have no Internet access, changing the DNS provider settings on your WiFi Router - and/or your iPad - may also be helpful.
For recommended DNS servers (configured at your home router and/or your iPad), you might choose one of the following Recursive DNS Providers (IPv4 and IPv6 addresses included below). If your home network or broadband provider are “dual stack, supporting both IPv4 and IPv6 network connections (most now do), you should configure both:
Quad9
9.9.9.9
149.112.112.112
2620:fe::fe
2620:fe::9
OpenDNS
208.67.222.222
208.67.220.220
2620:0:ccc::2
2620:0:ccd::2
Cloudflare+APNIC
1.1.1.1
1.0.0.1
2606:4700:4700::1111
2606:4700:4700::1001
Start with a reset of your iPad Network Settings:
Settings > General > Reset > Reset Network Settings
If you see no improvement, a restart of your WiFi Router may resolve the problem. To restart you home router, disconnect power - then wait at least 30 seconds before restarting. When you router has rebooted (which may take several minutes), force-restart your iPad:
If connected to WiFi, but still have no Internet access, changing the DNS provider settings on your WiFi Router - and/or your iPad - may also be helpful.
For recommended DNS servers (configured at your home router and/or your iPad), you might choose one of the following Recursive DNS Providers (IPv4 and IPv6 addresses included below). If your home network or broadband provider are “dual stack, supporting both IPv4 and IPv6 network connections (most now do), you should configure both:
Quad9
9.9.9.9
149.112.112.112
2620:fe::fe
2620:fe::9
OpenDNS
208.67.222.222
208.67.220.220
2620:0:ccc::2
2620:0:ccd::2
Cloudflare+APNIC
1.1.1.1
1.0.0.1
2606:4700:4700::1111
2606:4700:4700::1001
Each of the three DNS providers that I have suggested have redundant IPv4 and iPv6 server addresses - hence you see four listed addresses (two each for IPv4 - and IPv6). Most internet connections use both types of address schemes, so you need to enter both types.
As an example, for Quad9, you would set-up your iPad DNS settings like this:
When entering the IP addresses on your iPad, be sure to use either a “dot” (.) or “colon” (:) exactly as shown.
You don’t necessarily need to configure these on both your device and router - but can do so if you wish to do so. Adding these DNS settings to the iPad will override the router settings.
Many thanks LotusPilot.
So, about those strings of numbers under Quad9, OpenDNS and Cloudflare+APNIC -
I just add one or more of them to the existing strings, under 'Configure DNS'?
I'll be contacting my supplier on how to configure my router.
Thank you for the further input.
While going over Wi-Fi settings on my iPad, I noticed that the on/off switch for my VPN was wildly and intermittently flicking between on and off, and on an impulse I deleted the app...and my Wi-Fi connection came back on immediately.
So that's one problem solved, for now.
Your use of a VPN connection was not mentioned in your original or follow-up posts.
Yes, VPN Apps can impact network connections if they are malfunctioning - in particular if badly behaved VPN Apps have an “always on” (also sometimes known as a “kill switch”) option. As described, your VPN App very effectively killed your connection.
thanks for the further feedback.
one comment:
people present their issues according to their own lights, according to how much they can think of at the time of drafting their post, and so I find it very odd indeed you stating that I did 'not' specify I use a VPN, as though this were some kind of incompetence, something I should be blamed for. If I'd remembered my VPN and the possibility of it being the source of the issue, I would have acted on it at the time and not have posted about it in the first place.
still, thanks again.
no WiFi
