You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📢 Newsroom Update

Apple introduces powerful new iPad mini built for Apple Intelligence. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

terrii

If The owner of my new/used ipad is no longer available, how can I delete his info so I can set up my ipad?


Terri

iPhone 5s, iOS 12

Posted on Jul 18, 2021 7:09 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 18, 2021 7:10 PM

If you mean removing activation lock, you'll need to have the original owner remove it. How to remove Activation Lock

2 replies

terrii

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.