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Nop33 Author

Level 1

4 points

My old phone screen is broke and I am unable to unlock my phone to backup my phone what do I do?

Posted on Jul 19, 2021 6:36 AM

Top-ranking reply

Limnos

Level 10

418,873 points

Posted on Jul 19, 2021 6:48 AM

For the 'iPhone Service Answer Center' click here --> https://support.apple.com/iPhone/repair/service

If you can't backup then you can't backup. If you had your phone set to backup automatically to iCloud it may still be able to do that, and if you were using iCloud to sync features those will be in iCloud.

Read/watch these links -->

Click on this link to discover how to 'Restore your iPhone, iPad, or iPod touch from a backup' --> https://support.apple.com/HT204184

or watch this video if you're using a Mac to do this:

https://www.youtube.com/watch?v=Jbp3gGTQygg

Some things are not stored in a backup. Click on this link and read "About missing information after you restore your iOS device with iCloud Backup" -->

https://support.apple.com/HT203768

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My old phone screen is broke and I am unable to unlock my phone to backup my phone what do I do?

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