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Ipad

I cannot get my Internet to connect to my iPad. The Internet is working on all of my other devices.

iPad Pro, iPadOS 14

Posted on Jul 26, 2021 10:04 AM

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Question marked as Top-ranking reply

Posted on Jul 26, 2021 10:16 AM

Does your iPad indicate that it is connected to your WiFi network?


If the iPad is connected to your WiFi network - but you have no internet connection whilst other devices are connecting as expected - whilst counterintuitive, a restart of your WiFi Router and iPad may resolve the issue.


To restart you home router, disconnect power - then wait at least 30 seconds before restarting. When you router has rebooted (which may take several minutes), force-restart your iPad:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On an iPad with Face ID: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.



1 reply
Question marked as Top-ranking reply

Jul 26, 2021 10:16 AM in response to K1mberl1

Does your iPad indicate that it is connected to your WiFi network?


If the iPad is connected to your WiFi network - but you have no internet connection whilst other devices are connecting as expected - whilst counterintuitive, a restart of your WiFi Router and iPad may resolve the issue.


To restart you home router, disconnect power - then wait at least 30 seconds before restarting. When you router has rebooted (which may take several minutes), force-restart your iPad:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On an iPad with Face ID: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.



Ipad

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