You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📢 Newsroom Update

Apple introduces powerful new iPad mini built for Apple Intelligence. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I have been given a iPad and she deleted it off her account but it still want her account information, what can I do to put my information on to it

I have been give a iPad and she deleted it off her account but when I turn it on it’s asking for her information and I can’t put my in

Posted on Jul 29, 2021 5:36 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 29, 2021 6:15 AM

Take it back to whoever you bought it from. They clearly haven't done what they need to do to make it usable for someone else.

1 reply

I have been given a iPad and she deleted it off her account but it still want her account information, what can I do to put my information on to it

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.