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Airport Utility unable to connect to any airport device

My airport express and extreme have been running fine for two years but I found that Airport Utility apps (on mac and iPhone both) are unable to discover the airport devices. It is connected to the very same wifi network managed by these devices. It remembers them on the screen greyed out and the only option is to "forget" them. How do I make Airport Utility work without disrupting the network?

Posted on Jul 30, 2021 6:39 AM

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Posted on Jul 30, 2021 9:38 AM

We don't know whether or not you have tried any basic troubleshooting steps. If not.....start with the basics.


Power off both AirPorts

Restart your Mac

Power up the main AirPort Extreme

Does it appear?

If no, report back

If yes, power up the Express


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Airport Utility unable to connect to any airport device

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