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Forgot MacBook Pro password and it says account locked

How can I log in if I forgot the password and now it says account locked

MacBook Pro (2020 and later)

Posted on Jul 30, 2021 1:50 PM

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Question marked as Top-ranking reply

Posted on Jul 30, 2021 2:03 PM

Coachkoolaid3 wrote:

How can I log in if I forgot the password and now it says account locked



If you can't reset your Mac login password - Apple Support


How to remove Activation Lock

https://support.apple.com/en-us/HT201441


If your Apple ID has been locked or disabled

https://support.apple.com/en-gb/HT204106


Lock icon

If your Mac is using a firmware password, the lock icon appears when you try to start up from another disk or volume, such as an external drive or macOS Recovery. Enter the firmware password to continue.



2 replies
Question marked as Top-ranking reply

Jul 30, 2021 2:03 PM in response to Coachkoolaid3

Coachkoolaid3 wrote:

How can I log in if I forgot the password and now it says account locked



If you can't reset your Mac login password - Apple Support


How to remove Activation Lock

https://support.apple.com/en-us/HT201441


If your Apple ID has been locked or disabled

https://support.apple.com/en-gb/HT204106


Lock icon

If your Mac is using a firmware password, the lock icon appears when you try to start up from another disk or volume, such as an external drive or macOS Recovery. Enter the firmware password to continue.



Jul 30, 2021 2:13 PM in response to Coachkoolaid3

the firmware (boot) password: Your going to have to get your sales receipt for the machine and take it to an apple store for them to reset it. This will depend on the model of your mac. I believe your mac is new enough to require a visit. call head and check.


The login password:

https://www.hellotech.com/guide/for/how-to-reset-admin-password-on-mac


please write down your passwords on a piece of paper and save in a secure place. warning: It is getting harder to reset forgotten passwords.



Forgot MacBook Pro password and it says account locked

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