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Face ID works incorrectly

Hello, I have a problem with Face ID. it allows another person to unlock my phone and I don't like it. I tried to reconfigure this function but the problem persists. what should I do?

iPhone 11, iOS 14

Posted on Jul 31, 2021 6:38 AM

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Question marked as Top-ranking reply

Posted on Jul 31, 2021 8:17 AM

About Face ID advanced technology - Apple Support - https://support.apple.com/HT208108


"The probability that a random person in the population could look at your iPhone X and unlock it using Face ID is approximately 1 in 1,000,000 (versus 1 in 50,000 for Touch ID). As an additional protection, Face ID allows only five unsuccessful match attempts before a passcode is required. The statistical probability is different for twins and siblings that look like you and among children under the age of 13, because their distinct facial features may not have fully developed. If you're concerned about this, we recommend using a passcode to authenticate."

1 reply
Question marked as Top-ranking reply

Jul 31, 2021 8:17 AM in response to vallksvvn

About Face ID advanced technology - Apple Support - https://support.apple.com/HT208108


"The probability that a random person in the population could look at your iPhone X and unlock it using Face ID is approximately 1 in 1,000,000 (versus 1 in 50,000 for Touch ID). As an additional protection, Face ID allows only five unsuccessful match attempts before a passcode is required. The statistical probability is different for twins and siblings that look like you and among children under the age of 13, because their distinct facial features may not have fully developed. If you're concerned about this, we recommend using a passcode to authenticate."

Face ID works incorrectly

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