A wrong purchase
How I can get a refund for what I paid for through my Visa card?
I am asking because I paid for two different apps by mistake
Thats it
Thank you
iPhone 11, iOS 14
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How I can get a refund for what I paid for through my Visa card?
I am asking because I paid for two different apps by mistake
Thats it
Thank you
iPhone 11, iOS 14
After you request a refund you'll receive a status update by email within 48 hours. If your request is granted, the money is returned to the payment method you used. The time it takes for the money to appear on your account or statement depends on the payment method:
- Store credit (e.g., Apple ID balance): 48 hours
- Mobile phone billing (payment through your phone service carrier): Up to 60 days
- Other payment methods (e.g., credit/debit card): Up to 30 days for it to appear on a statement.
For apps and media you can also sign into https://reportaproblem.apple.com to check if the status of your item is "Refunded".
From: 'Check the status of a refund for apps or content that you bought from Apple' --> https://support.apple.com/HT210904
If you need to contact Apple about this, click on this link --> https://support.apple.com/choose-country-region/ and choose a path that gets assistance from Apple staff.
After you request a refund you'll receive a status update by email within 48 hours. If your request is granted, the money is returned to the payment method you used. The time it takes for the money to appear on your account or statement depends on the payment method:
- Store credit (e.g., Apple ID balance): 48 hours
- Mobile phone billing (payment through your phone service carrier): Up to 60 days
- Other payment methods (e.g., credit/debit card): Up to 30 days for it to appear on a statement.
For apps and media you can also sign into https://reportaproblem.apple.com to check if the status of your item is "Refunded".
From: 'Check the status of a refund for apps or content that you bought from Apple' --> https://support.apple.com/HT210904
If you need to contact Apple about this, click on this link --> https://support.apple.com/choose-country-region/ and choose a path that gets assistance from Apple staff.
Hi Limnos
thank you for your response
Actually, I did that 4 days ago and got a response from Apple that says
“refunded in July 29” but I got nothing back to my account on that day
that’s why I’m confused !!
To "Request a refund for apps or content that you bought from Apple" click on this link --> https://support.apple.com/HT204084
Thanks a lot
now everything is clear
A wrong purchase