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Amount deducted in from my account but balance is not showing in Apple ID

Amount deducted from my account but balance not showing in my Apple ID. And also I tried many times to add my debit card but always failure.

iPhone XR, iOS 14

Posted on Aug 1, 2021 4:39 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 1, 2021 5:06 AM

Click on this link to 'Check your Apple ID balance' --> https://support.apple.com/HT202359

- If you think that your Apple ID balance is incorrect, sign out of the App Store or iTunes Store, then sign back in and check the balance again.


Review this document about what to do "If your payment method is declined in the App Store or iTunes Store" Click here --> https://support.apple.com/HT203005 It mostly just suggests you make sure your payment method is up to date or to try a different one. Apple is probably just checking with the system linking to your financial institution and asking if the payment method is valid. The system is providing a negative response. Make sure the name and address are entered exactly as it appears on your financial institution bills and that the 3 digit CVV is correct. Check with your financial institution about the status of your card.


Make sure this is a payment method that you can use with your Apple ID; click here --> https://support.apple.com/HT202631 For most people this means a card from the same country as the store you are using.


If you still have problems Click here --> https://support.apple.com/choose-country-region/Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world." - https://support.apple.com/HT201232


2 replies
Question marked as Top-ranking reply

Aug 1, 2021 5:06 AM in response to gururama

Click on this link to 'Check your Apple ID balance' --> https://support.apple.com/HT202359

- If you think that your Apple ID balance is incorrect, sign out of the App Store or iTunes Store, then sign back in and check the balance again.


Review this document about what to do "If your payment method is declined in the App Store or iTunes Store" Click here --> https://support.apple.com/HT203005 It mostly just suggests you make sure your payment method is up to date or to try a different one. Apple is probably just checking with the system linking to your financial institution and asking if the payment method is valid. The system is providing a negative response. Make sure the name and address are entered exactly as it appears on your financial institution bills and that the 3 digit CVV is correct. Check with your financial institution about the status of your card.


Make sure this is a payment method that you can use with your Apple ID; click here --> https://support.apple.com/HT202631 For most people this means a card from the same country as the store you are using.


If you still have problems Click here --> https://support.apple.com/choose-country-region/Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world." - https://support.apple.com/HT201232


Amount deducted in from my account but balance is not showing in Apple ID

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