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Level 1

4 points

I cannot access the HBO MAX programs on the TV

When I enter the HBO MAX app from Apple TV, it never displays the menu or gives me access to the content.

Posted on Aug 1, 2021 8:10 AM

Top-ranking reply

Community+ 2024

Level 10

142,614 points

Posted on Aug 1, 2021 8:27 AM

Try this for any misbehaving app:

Force-quit the app, then relaunch and try again.
If the issue persists, force-quit the app, restart the device, then relaunch and try again.
If the issue persists, delete the app, re-download and try again.
If the issue still persists, then contact the app developer for further assistance.

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