You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User’s login picture changing doesn't work.

Hi,


I recently purchased a MacBook Pro. I wanted to change my user’s login picture, but it crashed really bad. After a few tries it worked, but that was with a lot of effort, I had to restart my Macbook and force quit ''System Preferences''. Now I have the problem that I can't change it at all and it keeps getting stuck when I want to change the picture (see photo), restarting my Macbook doesn't work either.


How can I fix this?




Posted on Aug 5, 2021 4:41 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 6, 2021 6:53 AM

I already know what the problem is. Apparently you have to use a PNG instead of a JPG. Because I used a JPG it crashed completely, but after using a PNG I had no problem. :)


Similar questions

1 reply

User’s login picture changing doesn't work.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.