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I am on podcasts connect as I want to submit my new podcast but all I get is a blank page with a red box saying "there was an error".
This is the first page that comes up when I login to Podcasts Connect. I get this message whenever I click "Podcasts" and if I click "account' I just get indefinite swirling loading sign.
Finding this whole process with Apple very frustrating and I don't recall it being this hard a few years ago when I submitted a podcast.
There have been problems off and on with Podcasts Connect. Check that you have a payment method registered in itunes/Apple Music, and that your computer is authorised to play pucrchases. Wait a bit and try again. If it's still showing an error, contact Support: https://itunespartner.apple.com/contact/?content_type=podcasts
There have been problems off and on with Podcasts Connect. Check that you have a payment method registered in itunes/Apple Music, and that your computer is authorised to play pucrchases. Wait a bit and try again. If it's still showing an error, contact Support: https://itunespartner.apple.com/contact/?content_type=podcasts
Did you ever find an answer to this? I have been trying to submit a podcast for 3 days and am still getting this error. Have been on the phone with support for two hours and then we lost connection!! So frustrated.
This is an account-creation error that resides on Apple's backend.
I just had the same one & got it resolved by contacting Support.
Through that troubleshooting process, I used a different ID and created a Podcasts Connect account.
It went right through, and I was able to submit podcasts if I chose.
Roger's solution is the right one, just give Support time. It took 2 weeks to get my issue investigated & fixed, but they definitely can do it.
I had the same problem and just used a different browser, Google Chrome, and it went straight through without any hassle. I think the issue may just be Safari. Hope this could help you and everyone else having this issue :)
Dang, I tried 3 browsers, still no luck!
Podcasts Connect "There was an error"
