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Adware/Malware infection

Some sites "mybetterdl" keep popping up in safari and chrome browser (opening new tabs automatically). I check safari as well as chroma extension there is no unknown extensions. It really very irritating what should I do? any lead.

(Macbook Air 13.3" 2017 Model)

MacBook Air

Posted on Aug 7, 2021 2:48 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 7, 2021 4:37 AM

   1. Remove adware/malware if installed on your Mac..

       Run the latest release of Malwarebytes for Mac to remove malware/adware, if installed on your Mac.

       For instructions: Install Malwarebytes for Mac v4      Uninstall Malwarebytes for Mac

       Click the “FREE DOWNLOAD” button.

       Click the “Scan ” button. Once done, quit Malwarebytes for Mac.

       Restart the computer and relaunch Safari holding the shift key down.

       Scan for Malware again.


       Additional steps  if necessary.

  2. Reset search engine:    https://support.apple.com/guide/safari/customize-your-search-ibrwe75c2a3c/mac

  3. Reset  Homepage.   https://support.apple.com/guide/safari/set-your-homepage-ibrw1020/mac 

3 replies
Question marked as Top-ranking reply

Aug 7, 2021 4:37 AM in response to A2Aple

   1. Remove adware/malware if installed on your Mac..

       Run the latest release of Malwarebytes for Mac to remove malware/adware, if installed on your Mac.

       For instructions: Install Malwarebytes for Mac v4      Uninstall Malwarebytes for Mac

       Click the “FREE DOWNLOAD” button.

       Click the “Scan ” button. Once done, quit Malwarebytes for Mac.

       Restart the computer and relaunch Safari holding the shift key down.

       Scan for Malware again.


       Additional steps  if necessary.

  2. Reset search engine:    https://support.apple.com/guide/safari/customize-your-search-ibrwe75c2a3c/mac

  3. Reset  Homepage.   https://support.apple.com/guide/safari/set-your-homepage-ibrw1020/mac 

Adware/Malware infection

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