apple dvd superdrive not recognized by iMac 2021 nor MacBook Pro 2019.
we are using an adapter on new pink iMac, but we constantly get a message that states connect apple USB port to this Mac. How can we fix this?
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This is becoming a very common complaint with newer Macs. The USB SuperDrive has not been updated since June 2012 and cannot directly connect to a USB-C Mac; an adaptor is mandatory.
Try the other steps in this Apple article:
Get help with the slot-loading SuperDrive on your Mac computer - Apple Support
⚠️ Note that the support article has been archived!
If those fail to help, especially the part about having the "right side up," I recommend returning the drive for a refund and buying an aftermarket model with newer technology and an independent power supply. I am considering this one based on recommendations from senior contributors here:
https://eshop.macsales.com/item/OWC/MR3USD24/
It's advantages over Apple's outdated model are many:
- It has its own power supply to eliminate low power conditions
- it is based on proven and reliable tray-load technology
- It connectivity is USB-3, not the now-obsolete USB-2 of the Apple model
- The USB cable is a separate part. If it is damaged, you simply get a new cable, not a new drive.
- USB-3 makes it faster than the SuperDrive.
- It is US$5 cheaper than Apple's
Not to mention that one does not need a sleek "portable" or "mobile" drive for a big desktop computer like an iMac.
