You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My brand new MAcBook Pro cap lock key won’t work?

What might my cap lock key not be working on my brand new Mac book Pro? I’m in the middle of setting it up and it does not work.

Posted on Aug 8, 2021 1:31 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 9, 2021 9:17 AM

Anyusernameisfine wrote:

What might my cap lock key not be working on my brand new Mac book Pro? I’m in the middle of setting it up and it does not work.



Good question—


Typically in the USA you have a limited 14-days to return a new Mac for one that works as expected, or exchange for one that suits you better.


Returns & Refunds

https://www.apple.com/shop/help/returns_refund


Call Customer Support (800) MY–APPLE (800–692–7753)


Outside the USA—Contact Apple for support and service by phone

See a list of Apple phone numbers around the world.

https://support.apple.com/en-us/HT201232


1 reply
Question marked as Top-ranking reply

Aug 9, 2021 9:17 AM in response to Anyusernameisfine

Anyusernameisfine wrote:

What might my cap lock key not be working on my brand new Mac book Pro? I’m in the middle of setting it up and it does not work.



Good question—


Typically in the USA you have a limited 14-days to return a new Mac for one that works as expected, or exchange for one that suits you better.


Returns & Refunds

https://www.apple.com/shop/help/returns_refund


Call Customer Support (800) MY–APPLE (800–692–7753)


Outside the USA—Contact Apple for support and service by phone

See a list of Apple phone numbers around the world.

https://support.apple.com/en-us/HT201232


My brand new MAcBook Pro cap lock key won’t work?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.