Parental Controls: Not getting updates/requests

Hi there Amielb,

Welcome to the Apple Support Communities. We understand that Screen Time settings aren't updating, so we'd like to see how we can help. If you haven't done so already, restart all of your devices. Sometimes this simple step can resolve unexpected behavior. If you've already restarted them or if that step doesn't help, try connecting the iPhone in question to a different network.

If the issue persists make sure all the devices are running the lates OS versions:

Update your iPhone, iPad, or iPod touch

Update macOS on Mac

Reply to this message with the answers to these questions if you need more help:

• Do you manage restrictions on any other devices? If so, do the settings update on those devices?
• Has this feature ever worked with this device?

Take care.

Amielb,

Thanks for the reply. Those details are helpful. The best step forward would be to reach out to Apple Support directly. They can be reached here: Get Support, or by calling the most applicable phone number listed here: Contact Apple for support and service.

All the best!