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Hello
In less that two weeks I have been deducted twice from my account to something I have never subscribed and I urgently need a refund now.I’m frustrated with Apple at the moment.
iPhone X, iOS 14
That phone number appears to be for Stanbic Bank in Ghana.
Does that seem reasonable?
https://www.stanbicbank.com.gh/gh/personal/contact–us/contact-us-details
More information:
If you see 'apple.com/bill' on your billing statement - Apple Support
That phone number appears to be for Stanbic Bank in Ghana.
Does that seem reasonable?
https://www.stanbicbank.com.gh/gh/personal/contact–us/contact-us-details
More information:
If you see 'apple.com/bill' on your billing statement - Apple Support
The only purchase from there that I pay with Apple is my Apple Music family account and my iCloud.That’s all.They have been deducted already and have received receipts but the screen shot I sent earlier doesn’t have anything associated with me but I’ve been deducted for no reason
Again, follow the steps above to find out what you are being charged for.
If you need more help, contact Apple Support directly:
When I click on refund this are the only options I have from the screenshot below,I don’t even know the service onto what they are even deducting me
Yes,that’s my bank in Ghana here and it says the deduction is from Apple.For what subscription?
I have no idea of that
The second link I posted details how to find what you are being charged for.
Deduction of an unsubscribed product from my bank account
