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I can’t update my phone software

my Software needs update and I can’t

iPhone 7 Plus, iOS 11

Posted on Aug 12, 2021 9:30 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 12, 2021 9:37 AM

If, as you stated, your 7+ model is still running iOS 11, most likeky you won't be able to update it wirelessly (via WiFi), since the iOS version running on it is too old. You should try to update that device using a computer running iTunes (PC) or iTunes/Finder (Mac).

If you don't have a computer, borrow one from your friends/neighbors or ask for help at an Apple Store or Authorized Service Provider.

Regards

Giulio

1 reply
Question marked as Top-ranking reply

Aug 12, 2021 9:37 AM in response to khaliif114

If, as you stated, your 7+ model is still running iOS 11, most likeky you won't be able to update it wirelessly (via WiFi), since the iOS version running on it is too old. You should try to update that device using a computer running iTunes (PC) or iTunes/Finder (Mac).

If you don't have a computer, borrow one from your friends/neighbors or ask for help at an Apple Store or Authorized Service Provider.

Regards

Giulio

I can’t update my phone software

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