hello, my mac didn't turn on. can you please help me with that ?
My mac won't turn on . Can you please help with that ?
MacBook Air 13″, macOS 10.14
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Hello, mima97.
Sorry that you're having this trouble with your Mac.
Please have a look at thsis Support document –
If your Mac doesn't turn on - Apple Support:
https://support.apple.com/en-us/HT204267
Also, if you have double checked the power adapter is plugged in to a powered outlet (used a lamp to check, for example), you might try resetting the SMC. Do it several times in a row because sometimes that's what it takes.
Reset the SMC
How to Reset the SMC of your Mac - Apple Support