Problem with true depth camera

snikkars Said:

"Problem with true depth camera: Just wondering if there’s somebody here experiencing the same thing as mine. Wasn’t able to use my face id since july and it says that there’s a problem with true depth camera"

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Refer to the link provided atop this post.

snikkars Said:

"Problem with true depth camera: no even if im not wearing a mask i cant use it. I thought i just needed to update it but still not working"

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Thank you for the followup.

A Few Sites to Try:

• If Face ID isn't Working on your iPhone or iPad Pro - Apple Support

• If you can’t Turn on or Sign in to iMessage or FaceTime - Apple Support

• If you can't Make a FaceTime Call on your iPhone, iPad, or iPod touch - Apple Support

snikkars Said:

"Problem with true depth camera: Just wondering if there’s somebody here experiencing the same thing as mine. Wasn’t able to use my face id since july and it says that there’s a problem with true depth camera"

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Mask:

Have a mask on? If so, take it off, and try this once more.