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Hello,
my 2019 mac book pro 13 inch has a stiff enter key, I removed the keycap to clean it and then put it back, when I came to put it back i found that it wouldn't fully go in, the top right corner and the right middle would be sticking out, please help.
below is a picture to show the part that is sticking out.
MacBook Pro 13″, macOS 11.4
ziyad2510 wrote:
Hello,
my 2019 mac book pro 13 inch has a stiff enter key, I removed the keycap to clean it and then put it back, when I came to put it back i found that it wouldn't fully go in, the top right corner and the right middle would be sticking out, please help.
below is a picture to show the part that is sticking out.
https://discussions.apple.com/content/attachment/aa914a23-9e5b-40bf-8584-e145f888e225
For hardware issue—
In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment
Make an appointment for a "hardware issue"—
https://www.apple.com/retail/geniusbar/
Outside the USA
https://locate.apple.com/country
Call Customer Support (800) MY–APPLE (800–692–7753)
or on line https://getsupport.apple.com/
or call AppleCare Support at 1-800-APLCARE (800-275-2273)
Outside the USA—Contact Apple for support and service by phone
See a list of Apple phone numbers around the world.
https://support.apple.com/en-us/HT201232
ziyad2510 wrote:
Hello,
my 2019 mac book pro 13 inch has a stiff enter key, I removed the keycap to clean it and then put it back, when I came to put it back i found that it wouldn't fully go in, the top right corner and the right middle would be sticking out, please help.
below is a picture to show the part that is sticking out.
https://discussions.apple.com/content/attachment/aa914a23-9e5b-40bf-8584-e145f888e225
For hardware issue—
In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment
Make an appointment for a "hardware issue"—
https://www.apple.com/retail/geniusbar/
Outside the USA
https://locate.apple.com/country
Call Customer Support (800) MY–APPLE (800–692–7753)
or on line https://getsupport.apple.com/
or call AppleCare Support at 1-800-APLCARE (800-275-2273)
Outside the USA—Contact Apple for support and service by phone
See a list of Apple phone numbers around the world.
https://support.apple.com/en-us/HT201232
mac book pro 2019 enter key not fulling going in
