You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How do I reset MacBook Pro to factory settings?

How do I reset MacBook Pro to factory settings?


MacBook Air 13″, macOS 10.13

Posted on Aug 17, 2021 11:37 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 18, 2021 8:59 AM

Hello Cindy T64.


Welcome to Apple Support Communities. For help with erasing and reinstalling macOS on your MacBook Pro, look no further than this helpful guide:


Erase and reinstall macOS


Those steps will walk you through completely erasing your Mac, then reinstalling the macOS.


Have a good day.

5 replies

Aug 18, 2021 2:18 PM in response to Soosie_J215

I found a 3 1/2 minute video on YouTube by MasutaGaming where his video went through step by step and actually reset the MacBook Pro to the factory settings. Unbelievable how easy he made it. Apple Support needs to write down the steps and make it available because what they are showing is for the Mac and did not work for the MacBook Pro.

How do I reset MacBook Pro to factory settings?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.