We have done everything but no success can I purchase another one

Question

My Apple remote will not work have done all the troubleshooting what do I do next? Mail it or go to a store I need a remote

Apple TV 4K, tvOS 14

Posted on Aug 18, 2021 5:29 PM

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Answer 1

Top-ranking reply

Level 2

263 points

Yes you can purchase another one. Please review the following:

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Answer 2

Level 2

263 points

BTW, if you're still under warranty please reach out to Apple support.

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Answer 3

I am not under warranty for my Apple ID remote and it does not work

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Answer 4

Level 2

263 points

Then your best option is to purchase a new one or provision an existing remote that will perform the majority of the functions for your Apple TV.

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