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rsstorey Author

Level 1

16 points

Big Sur - Mac Mail - Favorites - All Trash

My iMac mail manages multiple email accounts. My favorites include: All Inboxes, All Sent, All Junk, All Trash, All Archive, and All Drafts. When I select the All Inbox it shows all the content from all of the inboxes for all of my email accounts.

The problem is, All Trash does not. When I select All Trash it shows nothing even though there are emails in the sub folders. All the other folders show correctly all the content in all of the subfolders.

I've removed the preferences file and it was recreated but the problem still exists.

The problem is also reflected on my MacBookPro with is configures the same as my iMac

Please see screenshots. Any suggestions

This screenshot shows the All Trash selected and no content is seen.

This screenshot shows my iCloud account with one email in it.

This screenshot show another email account with an email in it.

iMac 27″, macOS 11.5

Posted on Aug 19, 2021 5:11 PM

Top-ranking reply

Psychovirus

Level 1

110 points

Posted on Aug 19, 2021 10:39 PM

Hey there,

Have you tried these?

If emails appear to be missing in Mail on Mac - https://support.apple.com/guide/mail/mlhlp1224/mac

Try the steps including "Rebuilding mailboxes" and restoring from Time Machine backup if any.

If you accidentally deleted them and you have an iCloud account, contact Apple Support.

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Big Sur - Mac Mail - Favorites - All Trash

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