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Apps cannot be updated on iPad

I haven't been able to update apps on my ipad (my partner's ipad is the same). Our iOS version is 12.5.4. Our iPads are about 6 years old. What can we do? We tried all sort of ways suggested but none of them worked. We suspect it may be because of the iOS version but we cannot update iOS to the latest anymore....

iPad mini, iOS 12

Posted on Aug 20, 2021 12:23 AM

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Question marked as Top-ranking reply

Posted on Aug 20, 2021 12:40 AM

The first generation iPad Air, iPad mini2 and mini3 can only be updated to iOS 12.5.4.


Apple ended major update support for these models of iPad in September 2019 - although they since continue to receive “point” security updates - the most recent being released just a few weeks go. These devices cannot be updated to iPadOS 13 (or any later major versions of iPadOS) as the internal hardware does not meet the minimum technical requirements (CPU and RAM) for newer versions of iOS/iPadOS.


Some App developers have dropped support for iOS versions preceding iOS 13.x for technical reasons (often because APIs or software libraries upon which they rely have been updated in the new version of iPadOS, making their App incompatible with earlier versions). 


Whilst many App titles remain compatible with your iPad, if you want or need to access to Apps requiring the most recent versions of iOS, you’ll need to consider replacement of your iPad with a newer or current model that supports iPadOS14.


Sorry, I appreciate that this may not be what you were hoping to learn.


I hope this information provides helpful clarity as to your available options - and the limitations of your existing iPad.

2 replies
Question marked as Top-ranking reply

Aug 20, 2021 12:40 AM in response to mypuffin

The first generation iPad Air, iPad mini2 and mini3 can only be updated to iOS 12.5.4.


Apple ended major update support for these models of iPad in September 2019 - although they since continue to receive “point” security updates - the most recent being released just a few weeks go. These devices cannot be updated to iPadOS 13 (or any later major versions of iPadOS) as the internal hardware does not meet the minimum technical requirements (CPU and RAM) for newer versions of iOS/iPadOS.


Some App developers have dropped support for iOS versions preceding iOS 13.x for technical reasons (often because APIs or software libraries upon which they rely have been updated in the new version of iPadOS, making their App incompatible with earlier versions). 


Whilst many App titles remain compatible with your iPad, if you want or need to access to Apps requiring the most recent versions of iOS, you’ll need to consider replacement of your iPad with a newer or current model that supports iPadOS14.


Sorry, I appreciate that this may not be what you were hoping to learn.


I hope this information provides helpful clarity as to your available options - and the limitations of your existing iPad.

Apps cannot be updated on iPad

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