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User profile for user: maël18
maël18 Author
User level: Level 1
4 points

LOGOUT FROM AN NON-EXISTING APPLE ID

Hi everyone,


I'm kind of stuck in a weird situation.

When I received my MacBook Pro (3 months ago), I've created an apple ID.

Apple sent me a link to activate it but I never found it.

Today I've created another account which works : NICE !

PROBLEM : When I try to logout from the first one, I have to enter the password. (see screenshot)

The thing is that I can do anything as this account doesn't exists ... :(


Can someone help me on this please ?


Big thanks in advance,

Regards,


Maël


MacBook Pro (2020 and later)

Posted on Aug 20, 2021 3:34 AM

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User profile for user: Eric Root
Eric Root
User level: Level 10
684,519 points

Posted on Aug 20, 2021 8:09 AM

For the Apple ID that was never verified, see if anything in Section 3 helps.


Apple ID - Password/Security Questions verification e-mail not received.   *


If you can't log out after trying the above, do a backup, preferable 2 separate ones on 2 drives. Boot to the Recovery Volume (command - R on a restart). Run Disk Utility/First Aid. Reformat the drive using Disk Utility/Erase. Use Mac OS Extended (Journaled), then click the Option button, and select GUID. Quit Disk Utility, then re-install the OS.


Reinstall from macOS Recovery


OS X Recovery


When you reboot, use Setup Assistant to restore your data.





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User profile for user: Eric Root
Eric Root
User level: Level 10
684,519 points

Aug 20, 2021 8:09 AM in response to maël18

For the Apple ID that was never verified, see if anything in Section 3 helps.


Apple ID - Password/Security Questions verification e-mail not received.   *


If you can't log out after trying the above, do a backup, preferable 2 separate ones on 2 drives. Boot to the Recovery Volume (command - R on a restart). Run Disk Utility/First Aid. Reformat the drive using Disk Utility/Erase. Use Mac OS Extended (Journaled), then click the Option button, and select GUID. Quit Disk Utility, then re-install the OS.


Reinstall from macOS Recovery


OS X Recovery


When you reboot, use Setup Assistant to restore your data.





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LOGOUT FROM AN NON-EXISTING APPLE ID

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