You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Brand new Apple remote doesn’t respond to click for skip or fast forward functions. All other functions seem fine. Anyone else have this problem?
Apple TV HD, tvOS 12
tvOS 12
If that is accurate, then please update to the current version tvOS, as the Siri Remote (2nd generation) is supported on tvOS 14.5 or later.
Read here how users are intended to use skip in 10 sec increments, or use fast-forward. Alternatively, you can scrub the timeline. Control what’s playing on Apple TV - Using the remote - Apple TV user guide - Apple Support
tvOS 12
If that is accurate, then please update to the current version tvOS, as the Siri Remote (2nd generation) is supported on tvOS 14.5 or later.
Read here how users are intended to use skip in 10 sec increments, or use fast-forward. Alternatively, you can scrub the timeline. Control what’s playing on Apple TV - Using the remote - Apple TV user guide - Apple Support
If the remote functionality differs from the description in the user guide across all apps, including Apple’s own apps, then contact Apple Support. Contact Apple for support and service - Apple Support
I’m already running tvOS 14.5 and Siri will skip/fast forward. But the click function doesn’t respond at all.
Good point. It seems to a problem with just the MLB app. Most of others skip just fine.
thanks.
Brand new Apple remote doesn’t respond to click for skip or fast forward functions. All other functions seem fine. Anyone else have this problem?
