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Has my iPhone been hacked?

I’ve just had full screen pop ups saying they’re from Apple security saying I’ve been hacked and need to complete some actions after a timer to redirect runs down in a little over a minute. Is this a common thing? What should/Mt I do? I did 2 restarts an each time it popped up. I’ve deleted my Applepay card but what else is important to do? Help please.


[Re-Titled by Moderator]

Posted on Aug 20, 2021 11:09 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 21, 2021 10:12 AM

Hi Hackedoffandhangry,


Thanks for reaching out to Apple Support Communities. It sounds like you're having an issue with an alert on your iPhone. We're happy to help.


Without unauthorized modifications it's unlikely the security of your device would be compromised. If needed, you can view more information here: Unauthorized modification of iOS can cause security vulnerabilities, instability, shortened battery life, and other issues


However, we recommend starting with the article here: Recognize and avoid phishing messages, phony support calls, and other scams



If the issue started after browsing, we'd recommend clearing your website history: Clear the history and cookies from Safari on your iPhone, iPad, or iPod touch


If it started after downloading a third-party app, test using your iPhone as you normally would with the app removed: Delete apps on your iPhone, iPad, and iPod touch


We also recommend checking for any spam calendars added to your iPhone: Delete spam calendars and events on iPhone


Also, do not enter any of your Apple ID information via the pop-up. Change your Apple ID password and ensure you have control over your account with the steps here: If you think your Apple ID has been compromised



Best!

2 replies
Question marked as Top-ranking reply

Aug 21, 2021 10:12 AM in response to Hackedoffandhangry

Hi Hackedoffandhangry,


Thanks for reaching out to Apple Support Communities. It sounds like you're having an issue with an alert on your iPhone. We're happy to help.


Without unauthorized modifications it's unlikely the security of your device would be compromised. If needed, you can view more information here: Unauthorized modification of iOS can cause security vulnerabilities, instability, shortened battery life, and other issues


However, we recommend starting with the article here: Recognize and avoid phishing messages, phony support calls, and other scams



If the issue started after browsing, we'd recommend clearing your website history: Clear the history and cookies from Safari on your iPhone, iPad, or iPod touch


If it started after downloading a third-party app, test using your iPhone as you normally would with the app removed: Delete apps on your iPhone, iPad, and iPod touch


We also recommend checking for any spam calendars added to your iPhone: Delete spam calendars and events on iPhone


Also, do not enter any of your Apple ID information via the pop-up. Change your Apple ID password and ensure you have control over your account with the steps here: If you think your Apple ID has been compromised



Best!

Has my iPhone been hacked?

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