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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
It seems strange the my iPhone 12 Pro Max was never repaired and purchased directly from Verizon and I’m getting this message about the camera being not genuine. What gives? Is Verizon replacing the cameras?
iPhone 12 Pro Max
Hello,
Yeah, that is just a bug in the software that should be fixed in a future release:
In the meantime, the camera will continue to work. Just ignore the message for now.
Good luck.
Hello,
Yeah, that is just a bug in the software that should be fixed in a future release:
In the meantime, the camera will continue to work. Just ignore the message for now.
Good luck.
You could try restoring it to factory and testing it out to see if it's working properly in factory settings. If it is I would connected it to a Mac or PC and using iTunes do and update. This way you will have a new copy of iOS installed and that could correct the issue, if not service maybe your next step.
I got a similar message on my 12 pro but my telephoto camera isn’t coming on at all and I’ve lost portrait modes. Please what do I do?
What if my phone was never repaired and purchased directly from Verizon?
