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shhunt1 Author

Level 1

5 points

i am in recovery mode. plugged into the computer, itunes is not showing a device connected. now what

somehow the iPhone changed...the passcode to a 6 number instead of 4. so she is disabled. i was going to erase it and start over. but iTunes does not recognize the device. it doesnt appear to be connected to the internet so I can not erase from "findmy". I am in recovery mode, i am connected to the computer which is connected to the internet. Can I force iTunes to look for the device again or connect to it?

iPhone 6 Plus, iOS 12

Posted on Aug 21, 2021 7:26 AM

Top-ranking reply

turingtest2

Level 10

274,588 points

Posted on Aug 21, 2021 7:04 PM

Try If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support.

tt2

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i am in recovery mode. plugged into the computer, itunes is not showing a device connected. now what

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