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my ipad pro 12.9" 3rd gen just updated to 14.7.1 and it's giving me a lot of issues with my apple pencil 2nd gen connectivity. It disconnects it randomly while I'm working and now it doesn't want to recognize it at all, I even tried resetting it, and the pencil still won't show up in bluetooth settings.
iPad Pro 12.9-inch, 3rd Gen, Wi-Fi, Cell
I guess it is time for you to search online for your nearest, “local” Apple store location and call contact phone numbers and call to make an appointment to have your Apple iPad diagnosed and options presented you.
Failing that,
You need to contact Apple support via the contact support link located at the upper right hand corner of every Webpage of these Apple support communities.
Use the Device Performance and Connectivity support categories.
OR
by installing and using the Apple Support app found in the iOS App Store.
Tap the iOS App Store link below.
https://apps.apple.com/us/app/apple-support/id1130498044
OR
Call contact Apple via the support numbers found in the link bekow.
Contact - How to Contact Us - Apple
Tap the link below.
https://www.apple.com/contact/
Best of Luck to You!
I guess it is time for you to search online for your nearest, “local” Apple store location and call contact phone numbers and call to make an appointment to have your Apple iPad diagnosed and options presented you.
Failing that,
You need to contact Apple support via the contact support link located at the upper right hand corner of every Webpage of these Apple support communities.
Use the Device Performance and Connectivity support categories.
OR
by installing and using the Apple Support app found in the iOS App Store.
Tap the iOS App Store link below.
https://apps.apple.com/us/app/apple-support/id1130498044
OR
Call contact Apple via the support numbers found in the link bekow.
Contact - How to Contact Us - Apple
Tap the link below.
https://www.apple.com/contact/
Best of Luck to You!
Make sure the tip of the Pencil is screwed on securely and snugly ( NOT TOO tight! ).
Then follow all of the troubleshooting tips in this Apple Website Webpage support article.
Tap the link below.
Connect Apple Pencil with your iPad - Apple Support
Also, have you checked the tip of your Pencil lately?
Does it look worn?
Apple has a 4 pack of replacement tips for purchase.
Found here.
Tap the link below.
https://www.apple.com/shop/product/MLUN2AM/A/apple-pencil-tips-4-pack
Best of Luck to You!
it is correctly screwed, the problem was not related to the tip, I got a new pack of pencil tips here too. But since my iPad updated it's been randomly disconnecting my apple pencil from my iPad, I tried forgetting the apple pencil and connecting it again and it doesn't show up on "Other devices" now... I need it to work.
Apple pencil 2nd gen connectivity problems after iPad update.
