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i have an ipad stuck in activation lock, no longer have the email that was used on the apple ID so i can no longer use the apple Id how do i fix it

i have an old iPad that is stuck in activation lock, i no longer own the email use for the apple ID so it says its wrong when i put it in, how do i get around this or fix it

Posted on Aug 23, 2021 2:53 PM

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Question marked as Top-ranking reply

Posted on Aug 23, 2021 4:46 PM

For iCloud Activation Lock, it is a security feature and you’ll need to first try and figure out the correct Apple ID and reset the password first. 


https://support.apple.com/en-us/HT201354


https://support.apple.com/en-us/HT201487


If you can’t you’ll need proof of ownership, like the receipt from buying the iPad brand new yourself and to “Start an Activation Lock support request.”  from https://al-support.apple.com/#/kbase

2 replies
Question marked as Top-ranking reply

Aug 23, 2021 4:46 PM in response to SophiaV22

For iCloud Activation Lock, it is a security feature and you’ll need to first try and figure out the correct Apple ID and reset the password first. 


https://support.apple.com/en-us/HT201354


https://support.apple.com/en-us/HT201487


If you can’t you’ll need proof of ownership, like the receipt from buying the iPad brand new yourself and to “Start an Activation Lock support request.”  from https://al-support.apple.com/#/kbase

Sep 8, 2021 6:42 PM in response to SophiaV22

I am trying to access my original Apple ID and account. I am not a super techie person, and have I believe several Apple ID’s with different numbers associated with them and e-mails as well. My original account I no longer have access to that company e-mail or phone number, or the device. I have photos and contacts in these accounts that I truly need to access, since they may contain some of the last pictures I would have of my mother who is now deceased, and did so unexpectedly. And help would be appreciated

thank you in advance

C.S. Gibson

i have an ipad stuck in activation lock, no longer have the email that was used on the apple ID so i can no longer use the apple Id how do i fix it

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