You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

apple watch and iphone pairing

I have the apple watch 5 series (watchOS 7.6.1) and when I try to pair it with my iPhone 11 (14.7.1) it tells me phone is out of date and it will not pair. Any ideas? It pairs just fine with my old iPhone 7!!

Apple Watch Series 5, watchOS 7

Posted on Aug 25, 2021 2:25 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 26, 2021 1:23 AM

You have to unpair it from the other phone first;

From a web browser,sign in to iCloud.com with your Apple ID.

Go to Find iPhone.

Click All Devices at the top of the screen.

Click your Apple Watch.

Click Erase [device]. Select Next until the device is erased.

Click Remove from Account.

2 replies
Question marked as Top-ranking reply

Aug 26, 2021 1:23 AM in response to KJSTEVENS1979

You have to unpair it from the other phone first;

From a web browser,sign in to iCloud.com with your Apple ID.

Go to Find iPhone.

Click All Devices at the top of the screen.

Click your Apple Watch.

Click Erase [device]. Select Next until the device is erased.

Click Remove from Account.

apple watch and iphone pairing

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.