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kaylie61 Author

Level 1

12 points

My messages didn’t transfer to my new phone

I got a new phone today and my messages did not transfer, I need the for personal and business reasons. Is there any way to retrieve them?

iPhone 12 Pro Max, iOS 14

Posted on Aug 26, 2021 10:45 AM

Top-ranking reply

Eric Root

Level 10

684,525 points

Posted on Aug 26, 2021 1:22 PM

Were you syncing Messages with iCloud? If so, see the article below on how to set up Messages syncing.

Messages in iCloud. *

If you weren't syncing Messages with iCloud, do you have a backup you can restore from? Restoring from a backup erases all data currently on your device. Any data newer than when the backup was made will be erased. A restore is an all or nothing restore. You can't access a backup to see the contents and only restore certain files.

Backup - Restore your device from an iCloud or iTunes backup. *

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My messages didn’t transfer to my new phone

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