You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📢 Newsroom Update

The new iPad mini is available today. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My iPad says "Not Charging" when plugged in with an Apple charger.

My iPad say "Not Charging" when plugged in with an Apple charger. What can I do?

iPad Pro 9.7-inch WiFi

Posted on Aug 27, 2021 5:19 PM

Reply
5 replies

Aug 27, 2021 5:51 PM in response to Hulamomkks

Hulamomkks Said:

"I tried both of my chargers, my iPhone and iPad chargers. My iPhone seems to charge just fine."

-------


See About Getting this Serviced:


A. Apple Support:

How old is this device? Note that you have a One-YearOut-of-the-BoxLimited-Warranty. So, contact Apple Support, and see if you can get this serviced.

Apple Support Contact Information:


or...


B. Contacting an AASP: 

Also, take this to an AASP (Apple Authorized Service provider), asking for assistance.

  1. Go Here: Find Locations - Apple Authorized Reseller
  2. Click: Service & Support
  3. Enter: your location information
  4. See: if there is an AASP nearby
  5. Contact: an AASP that shows up, and find out more about the services that they offer to fix the iPhone


Or...


C. A Retailer:

Contact your local retailer, seeing if they replace iPhone batteries.

My iPad says "Not Charging" when plugged in with an Apple charger.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.