You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
💡 Did you know?
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
My wife’s iPhone SE does not have CarPlay in Settings and it cannot connect with her car. However, if you go to Settings/Screentime/ content privacy restrictions/ allowed apps CarPlay is showing there and it is on. It is all updated to the latest iOS and I cannot explain why this is happening. Any help would be appreciated!
iPhone SE
The second basic troubleshooting step:
Something could have gone wrong during the latest update procedure.
I would try to install a fresh copy of iOS. To do this, create a full backup of your iPhone (1), then restore it to factory settings (you need a computer to perform this step) and, in the end, set it up as new (2).
When done, restore data from your previously made backup (3).
Before executing step #3, please check your wife's iPhone and see if in Settings>General the Carplay option appears. Should be this case, proceed with step 3. If, after step 3, Carplay disappears, you need to check again ALL settings in that iPhone.
Follow the instructions provided in these support articles:
(1) How to back up your iPhone, iPad, and iPod touch – Apple Support
(2) Restore your iPhone, iPad, or iPod to factory settings – Apple Support
(3) Restore your iPhone, iPad, or iPod touch from a backup
If the issue still persists, contact Apple Support directly using this link:--> Get Support
Regards
Giulio
The second basic troubleshooting step:
Something could have gone wrong during the latest update procedure.
I would try to install a fresh copy of iOS. To do this, create a full backup of your iPhone (1), then restore it to factory settings (you need a computer to perform this step) and, in the end, set it up as new (2).
When done, restore data from your previously made backup (3).
Before executing step #3, please check your wife's iPhone and see if in Settings>General the Carplay option appears. Should be this case, proceed with step 3. If, after step 3, Carplay disappears, you need to check again ALL settings in that iPhone.
Follow the instructions provided in these support articles:
(1) How to back up your iPhone, iPad, and iPod touch – Apple Support
(2) Restore your iPhone, iPad, or iPod to factory settings – Apple Support
(3) Restore your iPhone, iPad, or iPod touch from a backup
If the issue still persists, contact Apple Support directly using this link:--> Get Support
Regards
Giulio
It should be in Settings>General.
If it is not there, after reading the troubleshooting steps you already performed, try a forced restart of that iPhone, using these instructions:--> Force restart iPhone – Apple Support
If the issue still persists, contact Apple Support directly, using this link:--> Get Support
Regards
Giulio
Thanks for your answer. Unfortunately forcing restart didn’t solve the problem
Thanks a lot Gioulio, I will try that!
Car play not showing in settings
