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Why can I not change my Apple ID

Why can I not change my Apple ID?


iPad Pro 12.9-inch, 3rd Gen, Wi-Fi

Posted on Aug 28, 2021 6:43 PM

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Question marked as Top-ranking reply

Posted on Aug 29, 2021 7:16 AM

Have you logged into your Apple ID to see if the address shows under Reachable At, as a Rescue email address, or as a Notification email address?


Apple ID - Manage  


Apple hasn’t published any guidance for using an address again. Normally, if your e-mail address was associated with an ID in any way, for example as a Notification email address or a Rescue e-mail address, then it can't be reused with another Apple ID for approximately one year. I have also seen posts that stated Apple told them there was a 30 day waiting period before the address could be used again.  You will need to get another e-mail address to use as your Apple ID or you can try waiting 30 days to see if that works.



4 replies
Question marked as Top-ranking reply

Aug 29, 2021 7:16 AM in response to indra195

Have you logged into your Apple ID to see if the address shows under Reachable At, as a Rescue email address, or as a Notification email address?


Apple ID - Manage  


Apple hasn’t published any guidance for using an address again. Normally, if your e-mail address was associated with an ID in any way, for example as a Notification email address or a Rescue e-mail address, then it can't be reused with another Apple ID for approximately one year. I have also seen posts that stated Apple told them there was a 30 day waiting period before the address could be used again.  You will need to get another e-mail address to use as your Apple ID or you can try waiting 30 days to see if that works.



Why can I not change my Apple ID

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