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The password not working - Error connecting to the Apple ID server

The password not working - Error connecting to the Apple ID server




[Image Edited by Moderator to Remove Personal Information]

Posted on Aug 31, 2021 10:02 AM

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Question marked as Top-ranking reply

Posted on Sep 1, 2021 9:28 AM

"If you can't connect to the App Store, iTunes Store, or other Apple services" click here --> https://support.apple.com/HT201400

- If none of the suggestions work, try the last one: "If you’ve tried all of the above steps and you still can’t connect, contact Apple Support."


Verification Failed "problem connecting to the server" March 2018 - https://discussions.apple.com/thread/8321958 - Needed to connect over wi-fi and not through cellular.


And the opposite:

"Verification Failed, An unknown error occurred" March 2018 - https://discussions.apple.com/message/33184357#message33184357 - "tried again with Wifi off and it worked"

7 replies
Question marked as Top-ranking reply

Sep 1, 2021 9:28 AM in response to saied20

"If you can't connect to the App Store, iTunes Store, or other Apple services" click here --> https://support.apple.com/HT201400

- If none of the suggestions work, try the last one: "If you’ve tried all of the above steps and you still can’t connect, contact Apple Support."


Verification Failed "problem connecting to the server" March 2018 - https://discussions.apple.com/thread/8321958 - Needed to connect over wi-fi and not through cellular.


And the opposite:

"Verification Failed, An unknown error occurred" March 2018 - https://discussions.apple.com/message/33184357#message33184357 - "tried again with Wifi off and it worked"

Sep 1, 2021 8:27 AM in response to saied20

Hi saied20,


Welcome to the Apple Support Communities. It sounds like you're having trouble logging in with your Apple ID and password, so we'd like to help out. Try logging in to the Apple ID Account Page. If you're able to log in successfully, restart your device and try again. If the issue persists, and another network is available, see if you're able to sign in using the alternate network.


Here are some additional resources you may find helpful:


If you forgot your Apple ID password

If you forgot your Apple ID


Reply to this message if you need more help.


Take care.

The password not working - Error connecting to the Apple ID server

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