You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

my iPhone will not restore or update after my iPhone had been disabled. I tried connecting it to iTunes but it will not restore it.

my iPhone will not restore or update after my iPhone had been disabled. I tried connecting it to iTunes but it will not restore it.

iPhone XR, iOS 14

Posted on Aug 31, 2021 11:37 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 31, 2021 11:39 AM

Are you following the steps in this article -> If you forgot your iPhone passcode - Apple Support

If you are and it still doesn't work skip to the last step in the article and contact Apple.

2 replies

my iPhone will not restore or update after my iPhone had been disabled. I tried connecting it to iTunes but it will not restore it.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.