You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My account has been disabled in the App Store and iTunes

My account has been disabled in the App Store and iTunes. How do I re-enable it?



iPhone 11, iOS 14

Posted on Sep 1, 2021 9:04 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 1, 2021 9:14 AM

Hello,


Apple says if you see this message, "there might be a problem with the payment method that you have on file." Apple Support is the only one who can fix this for you. Speak with Apple Support by clicking on this direct link for this specific issue → https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362


Ref.: If you see a message that says "Your account has been disabled in the App Store and iTunes" - https://support.apple.com/HT208856


1 reply
Question marked as Top-ranking reply

Sep 1, 2021 9:14 AM in response to Hwenzrt

Hello,


Apple says if you see this message, "there might be a problem with the payment method that you have on file." Apple Support is the only one who can fix this for you. Speak with Apple Support by clicking on this direct link for this specific issue → https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362


Ref.: If you see a message that says "Your account has been disabled in the App Store and iTunes" - https://support.apple.com/HT208856


My account has been disabled in the App Store and iTunes

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.