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Level 1

4 points

how do I set up my phone when my old iPhone is not working

how do I set up my new iPhone with old iPhone not working

iPhone XR

Posted on Sep 1, 2021 4:48 PM

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Community+ 2024

Level 10

205,015 points

Posted on Sep 1, 2021 4:57 PM

Skip step 2 in the support document you posted from and choose Setup Manually instead, then continue following the steps there.

If you have a backup from the old iPhone before it stopped working, you can use that in step 5 to transfer that data,

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