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migasuli Author

Level 1

4 points

Beats Flex

All of a sudden, my beats flex earbuds will not turn on. I have recharged and tried to reset. Almost seems like the button does not work. I have only had them 2 months. If I need to have service, where do I send them? Thanks Gail Zwicke

Posted on Sep 2, 2021 4:23 PM

Top-ranking reply

bumbleben0

Level 5

5,731 points

Posted on Sep 2, 2021 5:27 PM

You can Contact Apple Support to set up a repair or replacement for Beats products. If you only purchased your Beats 2 months ago and there isn't any noticeable user damage to the device, your device should be in warranty.

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Beats Flex

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