You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

hi, i cannot transfer my all information to my new iphone when close to the old iphone. It always shows it is preparing to transfer

hi, i cannot transfer my all information in my iphone8 to my new iphone 12 when close to the old iphone. It always shows it is preparing to transfer

iPhone 8, iOS 14

Posted on Sep 3, 2021 12:24 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 3, 2021 2:59 PM

huanhuan172 wrote:

hi, i cannot transfer my all information in my iphone8 to my new iphone 12 when close to the old iphone. It always shows it is preparing to transfer

Then use the other 2 options outlined here Transfer data from your previous iOS device to your new iPhone, iPad, or iPod touch - Apple Support

1 reply
Question marked as Top-ranking reply

Sep 3, 2021 2:59 PM in response to huanhuan172

huanhuan172 wrote:

hi, i cannot transfer my all information in my iphone8 to my new iphone 12 when close to the old iphone. It always shows it is preparing to transfer

Then use the other 2 options outlined here Transfer data from your previous iOS device to your new iPhone, iPad, or iPod touch - Apple Support

hi, i cannot transfer my all information to my new iphone when close to the old iphone. It always shows it is preparing to transfer

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.