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2013 macbook won’t install new MacOS Big Sur

i bought this 2013 macbook air from a pawnshop. it has 500 gb. anyways i’m trying to update it to the MacOS Big Sur update but it keeps getting stuck during the installation part. after it is completely installed it’s supposed to give you the option to restart your macbook but it doesn’t give me that option. i’ve canceled and restarted the update so many times but nothing changes. if you know how to help please let me know what to do !

MacBook

Posted on Sep 5, 2021 3:44 PM

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Question marked as Top-ranking reply

Posted on Sep 6, 2021 7:42 AM

If I were you, I am not thought, pickup up from Pawn Shop. Would perform this before moving forwards.


What to do before you sell, give away, or trade in your Mac understand the previous Owner may still have the device Associated with their Apple ID.


They could even put the computer in Lost or Stolen State and then LOCK or worse Erase the Drive remotely.


2 replies
Question marked as Top-ranking reply

Sep 6, 2021 7:42 AM in response to beca114

If I were you, I am not thought, pickup up from Pawn Shop. Would perform this before moving forwards.


What to do before you sell, give away, or trade in your Mac understand the previous Owner may still have the device Associated with their Apple ID.


They could even put the computer in Lost or Stolen State and then LOCK or worse Erase the Drive remotely.


2013 macbook won’t install new MacOS Big Sur

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