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Hi hfhkbf,

Thank you for using the Apple Support Communities. You’ve posted a question in the English Community. If you are able to repost your question in English, you may reach a larger audience and have a better chance of receiving a reply.

Thanks!

Hello hfhkbf.

We would be happy to assist you with your Apple ID account.

If your Apple ID is locked or disabled, follow these steps here.

If you are still unable to unlock the account, Get Support here.

Take care!