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Lost info

They had to reset my phone because I forgot my password to Apple and tried logging in too many times with the wrong code. When that happens they have to reset the phone and you have to go to iCloud to retrieve all your information. The problem is I do not know how to go to iCloud and see all the previous Back ups. Where can I find that information so I can upload it back to my phone all my apps and everything else? Thank you in advance

Posted on Sep 10, 2021 4:53 AM

Top-ranking reply

Limnos

Level 10

418,903 points

Posted on Sep 10, 2021 9:11 AM

Read/watch these links -->

Click on this link to discover how to 'Restore your iPhone, iPad, or iPod touch from a backup' --> https://support.apple.com/HT204184

or watch this video if you're using a Mac to do this:

https://www.youtube.com/watch?v=Jbp3gGTQygg

Related information:

Use iCloud to transfer data from your previous iOS device to your new iPhone, iPad, or iPod touch --> https://support.apple.com/HT210217

Some things are not stored in a backup. Click on this link and read "About missing information after you restore your iOS device with iCloud Backup" -->

https://support.apple.com/HT203768

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Lost info

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