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Level 1

4 points

Mac book reset password using icloud still not working

I reset my mac using my apple id and then i login my new password. Still not working. What should i do?

MacBook Pro 15″, macOS 10.15

Posted on Sep 10, 2021 10:11 PM

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Community+ 2024

Level 10

188,322 points

Posted on Sep 11, 2021 7:03 AM

shinntio wrote:

I reset my mac using my apple id and then i login my new password. Still not working. What should i do?

Verify your caps lock is not stuck on; psswd are case sensitive.

Your local Computer user/admin account password

If you forgot your Mac login password - Apple Support

Call Customer Support (800) MY–APPLE (800–692–7753)

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