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Why won’t my HomePod power up
HomePod, 14
Sounds like it is bricked. This happened to me a few days ago. Absolutely dead. Took it into Apple Store. Said it was out of warranty and said I need to purchase a replacement (AU$500). So annoyed that I spent basically AU$1000 (2 homepods) on a speaker system that lasted 3 years. Customer service was appalling. One agent sniggered as I was obviously annoyed, whilst the senior guy told me AU$500 wasn’t that much money.
Sorry, there’s nothing else that can be done because you need it to power on to do a hard reset. If it’s still under warranty you can get in touch with Apple @Get Support
is it not lighting up or responding?
Try another wall outlet first
Yep, tried that, no activity whatsoever. Any other suggestions
Why won’t my HomePod power up
