Purchases and downloads
Why does my phone keep saying “your iPhone is disabled in the App Store and iTunes.” when I try to make a purchase or download an app.
iPhone 11, iOS 14
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App Store and iTunes
If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.
When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help.
If you see a message that says 'Your account has been disabled in the App Store and iTunes'
